AI workspace for IT services presales teams.Turn Discovery Into a Signed SOW.
Docsbench AI agents read your discovery notes, call transcripts, and the client’s environment, define the scope, and build the proposal, SOW, effort workbook, and executive deck, then work through the client’s redlines.
Bring discovery notes, call transcripts, client inventories, and existing contracts together with your past SOWs, methodology, service catalog, estimating sheets, and rate card. Docsbench’s agents read all of it, so every new deal starts from the scope and pricing lessons of the last one.
Classify
Sort Every Request Into Scope.
Docsbench reads the discovery calls and documents and sorts every client request into in scope, optional, excluded, client dependency, or open question, keeping the client’s own words beside each. Scope gaps surface before the SOW goes out, not after the project starts.
Scope and Assumptions Matrix.xlsx
164 items9 questions for the next call
Migrate 1,100 mailboxes
In scopePhase 2
Retire on-premises file servers
Optional
Replace branch firewalls
Excluded
Grant admin access to the tenant
Client dependency
Analysis
Price Every Deliverable to Its Effort.
Docsbench builds the effort model from your estimating sheet and rate card, ties every deliverable to its hours and acceptance criteria, and checks the SOW against the workbook. Deliverables with no hours, and hours with no deliverable, are flagged before the price goes to the client.
Effort and Pricing Workbook.xlsx · Effort
Deliverable
Arch
Eng
PM
Acceptance
Tenant design
40
24
Signed off
Mailbox migration
16
180
40
All live
File server cutover
8
96
24
Read-only
End-user training
—
—
—
4 sessions
Total
428 h
$71,900
End-user training: in SOW, no effort
Revision
Work Through the Redlines.
The client defers a phase. Procurement tightens acceptance. Legal moves a responsibility to you. Tell Docsbench which redlines you accept, and it updates the SOW, the effort workbook, and the deck, and flags any change that breaks an agreed assumption.
The client reviews each deliverable within 105 business days of submission.
Effort and Pricing Workbook.xlsx · Milestones
Phase 2 sign-offWeek 11Week 10
Proposal Summary.pptx · Slide 6
Risk: shorter reviews need named client approvers
Built for Every Deal You Bring In.
Project SOWs, managed services, enterprise RFPs, and the security reviews in front of them. Choose the work you want to see.
Define the Project Before It Starts.
“Write the SOW for the data platform migration from these discovery notes, with deliverables, acceptance criteria, and client responsibilities.”
“Build the effort model by phase and role from our estimating sheet, and show fixed-fee and time-and-materials pricing.”
“Check the SOW against the effort model, and list any deliverable without hours or hours without a deliverable.”
Protect your margin with a scope that says exactly what you’ll deliver and what you won’t.
Effort and Pricing Workbook.xlsx.xlsx
4 phases · 2,180 hours
$348,000 fixed fee or T&M
Proposal Summary Deck.pptx.pptx
Timeline
Live in 16 weeks.
Statement of Work.docx.docx
Fairbanks Outdoor · Data platform migration
3. Deliverables and acceptance
Deliverable
Acceptance criteria
D1
Source system inventory
Client confirms all 38 sources
D2
Target data model
Signed off by data owner
D3
Migrated warehouse tables
Row counts reconcile to source
D4
Runbook and handover
Ops runs one cycle unaided
Illustrative example · fictional companies and figures
Word.docx
Statement of Work. Deliverables, acceptance criteria, assumptions, exclusions, and client responsibilities.
Excel.xlsx
Effort and Pricing Workbook. Hours by phase and role, priced as fixed fee or time and materials.
PowerPoint.pptx
Proposal Summary Deck. The approach, timeline, and investment for the decision meeting.
Scope the Service You’ll Run for Years.
“Draft the managed services proposal for 600 users across four offices from our service catalog, with coverage hours and escalation.”
“Build the service levels and reporting schedule from our standard terms, adjusted for 24/7 coverage at the plant.”
“Price the monthly run rate per user and per device from our rate card, with a one-time onboarding fee.”
Win the recurring revenue with a service boundary your support team can actually deliver.
Run-Rate Pricing Workbook.xlsx.xlsx
$38 per user · $9 per device
Onboarding fee: $18,500
Managed Services Proposal.docx.docx
Ridgeway Plastics
600 users across four offices and the plant
Service Scope and SLA Schedule.docx.docx
Schedule B
Response targets by priority
Level
Example
Response
P1
Plant network down
15 min, 24/7
P2
Office printer fleet offline
1 hour
P3
Single user can’t sign in
4 hours
P4
New starter setup
2 days
Illustrative example · fictional companies and figures
Word.docx
Managed Services Proposal. Services, coverage, onboarding, and governance.
Word.docx
Service Scope and SLA Schedule. What’s covered, response targets, and reporting.
Excel.xlsx
Run-Rate Pricing Workbook. Monthly pricing by user and device, with onboarding.
Answer the Enterprise RFP With Your Real Experience.
“Map this RFP’s 140 requirements to our solution and past implementations, and list the gaps.”
“Draft the implementation approach and case studies from our last three logistics projects.”
“Build the pricing response in the buyer’s workbook format from our effort model.”
Compete for the large deals without stalling every other proposal in the pipeline.
Requirements Response Matrix.xlsx.xlsx
140 requirements
131 met · 6 partial · 3 gaps
Pricing Response.xlsx.xlsx
Buyer’s pricing template
Traced to the effort model
RFP Response.docx · Case studies.docx
Case study 2 of 3
One warehouse system for a national distributor
We replaced four legacy systems across eleven warehouses in nine months.
Result
Outcome
Warehouses on one platform
11 of 11
Order-to-ship time
−22%
Cutover downtime
6 hours
Illustrative example · fictional companies and figures
Word.docx
RFP Response. Solution, implementation approach, case studies, and team.
Excel.xlsx
Requirements Response Matrix. Every requirement, your response, and supporting evidence.
Excel.xlsx
Pricing Response. Your pricing in the buyer’s format, traced to your effort model.
Clear the Security Review Without Stalling the Deal.
“Answer this 280-question security questionnaire from our policies, SOC 2 report, and past responses, and mark the answers our security lead needs to confirm.”
“Fill in the technical architecture questionnaire from our solution documents and the client’s environment inventory.”
“List every answer that depends on a subcontractor, with the supporting document we need from them.”
Keep deals moving through security review without pulling engineers off delivery.
Evidence Index.docx.docx
24 supporting documents
Policies, reports, and certificates
Open Items List.docx.docx
9 open items
Security lead: 6 · Partner: 3
Security Questionnaire.xlsx.xlsx
280 questionsIn the buyer’s format
Question
Answer
Source
Status
Encryption at rest?
AES-256
SOC 2 §CC6
Sourced
MFA for admins?
Required
IAM policy
Sourced
Pen test, last 12 mo?
Mar 2025
Test letter
Confirm
Subprocessor list?
Partner
—
Needed
Illustrative example · fictional companies and figures
Excel.xlsx
Completed Questionnaire. Every answer in the buyer’s format, with its source.
Word.docx
Evidence Index. The policies, reports, and documents behind the answers.
Word.docx
Open Items List. Answers awaiting confirmation and documents still needed.
Editable Word documents. Excel workbooks. PowerPoint decks, with editable charts. Open the files, check the work, and keep refining.
Does it work with our CRM, PSA, and quoting tools?
Bring exports and documents from your CRM, PSA, and quoting tools, along with your templates and rate card. Docsbench works with the files you upload, alongside the tools you already use.
Will it use our standard terms and SOW template?
Yes. Upload your SOW templates, standard assumptions, and terms. Docsbench builds each SOW in your format and keeps your standard language unless you tell it otherwise.
Can the delivery team review what was sold?
Yes. Docsbench prepares a handoff brief from the final SOW, listing every commitment, assumption, dependency, and acceptance criterion the delivery team inherits.
Who decides the scope and the price?
You do. Solutions architects own the approach, account leads decide what to accept, and your pricing rules set the fee. Docsbench prepares and revises the work under your direction.
Close More Deals Without Burning Out Presales.
Spend less time turning call notes into scope, rebuilding effort models, and working through redlines line by line. Give your solutions team the capacity to scope more deals and scope them well.